Text messages

Question

Level 1

4 points

Text messages

I got a text message that arrived and left my screen looking different than normal. I can’t delete or get it to go back to its normal size. I suspect it’s one of those hacking apps.

iPhone 11, iOS 15

Posted on Dec 12, 2022 10:00 AM

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Answer 1

Top-ranking reply

Limnos

Level 10

421,807 points

Dec 12, 2022 10:17 AM in response to Longucvbf

Charge your battery to make sure it isn't a power issue (it needs charging according to your image).

Try restarting your iPhone.

If you still have questions or problems:

Contact Apple. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support

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Answer 2

Longucvbf Author

Level 1

4 points

Dec 14, 2022 10:26 AM in response to Limnos

Hi there I appreciate your insight I tried what you suggested and it is still the same. As a matter of fact there are text messages from 2 individuals that I was keeping in case of any legal issue that are now gone. My setting include keep messages forever. How would I go about retrieving those. I’ve heard that there are apps that can recover messages that were long gone. Do you recommend any? Thanks again!!!