iphone unwanted pausing
My iPhone 11 keeps pausing my videos, music, etc., by its self. The phone has a stable internet connection, and lots of free storage space. What should i do?
iPhone 11
User profile for user:
bbesspete
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Community Specialist
Hey Alexpontiac,
Thanks for posting in Apple Support Communities. We understand that your iPhone 11 is pausing video and audio. We're happy to help.
Is this occurring in a specific app or multiple apps? If it's only occurring in a single app, we recommend following these steps: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
You mentioned having a stable internet connection. Does the behavior happen only on Wi-Fi connections or does it occur while using cellular data too?
Does this behavior occur with content that you've downloaded? Testing with downloaded content can help us determine if this is a connectivity issue.
We look forward to hearing back from you. Take care.