Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hi What do I Do when my iPhone says "iPhone Unavailable"

Hi What do I Do when my iPhone says "iPhone Unavailable"?


iPhone 6s Plus, iOS 14

Posted on Dec 13, 2022 6:01 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 13, 2022 6:11 AM

To unlock your iPhone, follow the steps described in the Apple article:

(< iOS 15.2) ->: If you forgot your iPhone passcode

If you forgot your iPhone passcode - Apple Support

 

(iOS 15.2 and newer) -> How to remove your iPhone, iPad, or iPod touch passcode without a computer

How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support


2 replies
Question marked as Top-ranking reply

Dec 13, 2022 6:11 AM in response to bariki179

To unlock your iPhone, follow the steps described in the Apple article:

(< iOS 15.2) ->: If you forgot your iPhone passcode

If you forgot your iPhone passcode - Apple Support

 

(iOS 15.2 and newer) -> How to remove your iPhone, iPad, or iPod touch passcode without a computer

How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support


Dec 13, 2022 6:14 AM in response to bariki179

What do I Do when my iPhone says "iPhone Unavailable"?


It is important to understand why this message is appearing, so that it can be avoided in the future. The phone is Unavailable because the wrong passcode has been entered too many times, so the user is locked out of his / her own phone.


The only way to fix this problem is erase / reset the phone and then set it up again.


If you forgot your iPhone passcode - Apple Support


If you have a current backup of the phone, you can use that to restore the phone during the new setup.


If your phone is running iOS 15.2 or higher, you can use the following instructions, which do not require the use of a computer to set up the phone.


How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


It might be a good idea to write down down the new passcode, even though you might feel that you are sure that you will never forget it.



Hi What do I Do when my iPhone says "iPhone Unavailable"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.