I am unable to read my e-books on my IPad

I am unable to read my apple e-books on my iPad. The front page of the book is frozen & I can not turn the page either forward or backwards

iPad Air, iOS 12

Posted on Dec 13, 2022 8:49 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2022 11:20 AM

Hi ziaur48,


Thanks for contacting Apple Support Communities!


It sounds like your Books app isn't responding on your iPad, correct?


There are several steps you can take to help isolate this behavior further outlined in this article: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


"1. Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

 

2. Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

 

3. Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

 

4. Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

 

Get more help


Take care!


1 reply
Question marked as Top-ranking reply

Dec 15, 2022 11:20 AM in response to ziaur48

Hi ziaur48,


Thanks for contacting Apple Support Communities!


It sounds like your Books app isn't responding on your iPad, correct?


There are several steps you can take to help isolate this behavior further outlined in this article: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


"1. Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

 

2. Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

 

3. Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

 

4. Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

 

Get more help


Take care!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I am unable to read my e-books on my IPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.