You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

System sound effects not working

Hi,

I have a Macbook Pro 2019, with Mac OS Ventura 13.0.1 on it.

Sound effects for the system, like when emptying the trash, sending an email, etc., stop working randomly, sometimes after sleep, other times suddenly for no reason.


Sound from videos, music, or in apps still work, but not OS sound effects.

OS is up to date, and the problem was present when using previous OS version as well.

I have tried PRAM reset, sound controller restart. Problem still present.


Any ideas how to fix this?


Thanks.

MacBook Pro 15″, macOS 10.14

Posted on Dec 13, 2022 12:15 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 13, 2022 2:28 PM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


2 replies
Question marked as Top-ranking reply

Dec 13, 2022 2:28 PM in response to Nexus600

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


System sound effects not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.