about 400K emails disappeared from my aol email account on Mac. I cannot retrieve any messages before 11/25/2022.. Help please bc they show in the aol app

Hello toya232,

Thanks for posting in the Apple Support Communities. We're happy to look into this with you. To start, we'd like to ask a few questions to help us determine options that might help.

1. Did these emails previously show on your Mac? If so, did you make any changes to the device? This could include updating the software, adding a new program, etc.
2. Do you see any indication that the Mail app is syncing data?
3. We see that, If you can’t send or receive email on your Mac, is linked to your post. Have you tried all the suggestions provided there, that relate to receiving emails?
4. If you haven't done so yet, check to see if the email appear when viewing your AOL account online and not through the app you have for it on your Mac.
5. Lastly, if you perform a search for an older email, does it appear? Search for emails in Mail on Mac

Once we hear back from you, we'll research potential solutions.

Best regards.