You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple Fitness+ unveils an exciting lineup of new ways to stay active and mindful in 2025

Offerings include new programs for strength, pickleball, yoga, and breath meditation, and a new collaboration with Strava. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't send photos on email or msgs

just upgraded from an old (wonderfully small) IPhone to a new larger (but still fits in my jeans pocket.) Can't send photos via either gmail or msgs; keep getting a red ! but repeated tries don't go through. Took phone back to the Verizon store and the guy tried a couple of things including rebooting, but I still can't send photos via msgs like I could on old phone.

iPhone 5s, iOS 11

Posted on Dec 13, 2022 9:52 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 13, 2022 10:48 PM

I know there must be one option somewhere that needs to be changed, but I have spent many hours on this and can't figure it out and can't get help. Very frustrating, and I am very disapointed in the Apple support.


3 replies

Dec 13, 2022 10:16 PM in response to cindytraylor

cindytraylor Said:

"Can't send photos on email or msgs: just upgraded from an old (wonderfully small) IPhone to a new larger (but still fits in my jeans pocket.) Can't send photos via either gmail or msgs; keep getting a red ! but repeated tries don't go through.[...]"

-------


Troubleshooting Messages ane eMail"


A. Messages:

Go Here: If you can't Send or Receive Messages on your iPhone, iPad, or iPod touch - Apple Support


B. eMail:

Apple Support Links:

Can't send photos on email or msgs

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.