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AirTag "last seen" does not update

The updated location of my AirTag is most of the time many minutes and even hours behind and never current. I have reset it many times and even changed batteries with no improvement on location. I have read that many people encounter this problem as well despite all troubleshooting suggestions. What should I do?

Posted on Dec 14, 2022 6:03 AM

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2 replies

Dec 15, 2022 7:17 PM in response to Pingeluetchen

Hi Pingeluetchen,


We'd like to help with some suggested steps to help with your AirTag issue. Looking over Find your keys, backpack, and more with AirTag there are some mentions of supported devices for the precision. If you have checked over this article and find that the AirTag is close enough to report accuracy and still have this issue, it may be best for you to contact Apple Support so this can be further investigated.


Thanks for using Apple Support Communities.

AirTag "last seen" does not update

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