How to reset the Apple AirPods to my Apple ID

I bought AirPods Pro it’s still with the old owners email

Posted on Dec 14, 2022 10:43 AM

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Question marked as Top-ranking reply

Posted on Dec 16, 2022 4:50 PM

Hello Chinav1515,


Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are trying to setup these AirPods Pro you got from someone else and still has their Apple ID listed for the AirPods Pro. Looking at this Apple resource, If an item or device is connected to another Apple ID, you will need to reset the AirPods Pro with these steps:


"1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case, and put your AirPods in your ears.
4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
If your AirPods don't appear there, continue to the next step. 
5. Put your AirPods in their charging case, and keep the lid open. 
6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
AirPods charging cases
7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.
AirPods can be associated with one Apple ID. If you want to use AirPods (3rd generation) or AirPods Pro (1st or 2nd generation) that someone else has used, they first need to remove the AirPods from their Apple ID."


And those steps are from here: How to reset your AirPods and AirPods Pro


Cheers!

1 reply
Question marked as Top-ranking reply

Dec 16, 2022 4:50 PM in response to Chinav1515

Hello Chinav1515,


Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are trying to setup these AirPods Pro you got from someone else and still has their Apple ID listed for the AirPods Pro. Looking at this Apple resource, If an item or device is connected to another Apple ID, you will need to reset the AirPods Pro with these steps:


"1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case, and put your AirPods in your ears.
4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
If your AirPods don't appear there, continue to the next step. 
5. Put your AirPods in their charging case, and keep the lid open. 
6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
AirPods charging cases
7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.
AirPods can be associated with one Apple ID. If you want to use AirPods (3rd generation) or AirPods Pro (1st or 2nd generation) that someone else has used, they first need to remove the AirPods from their Apple ID."


And those steps are from here: How to reset your AirPods and AirPods Pro


Cheers!

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How to reset the Apple AirPods to my Apple ID

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