Incorrect badge notifications on messages

I’ve read all my messages in my iPhone 13, yet have a persistent red badge indicator that I still have 13 unread messages. I’ve updated ios, turned off notifications, restarted the phone & then turned notifications back on - still those 13 phantom unread text messages☹️

iPhone 13 Pro Max

Posted on Dec 14, 2022 11:48 AM

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Question marked as Top-ranking reply

Posted on Dec 16, 2022 6:51 PM

Hi Fidel2002, We appreciate you reaching out to us. We’d like to gather additional details that may help us be in a better position to assist you. Do you have a different Apple device that is signed in to the same Apple ID?

If yes, are you experiencing a similar issue with your other device? These details can help us in isolating the issue.


Let's try to tag all messages as Read.

  1. Launch the Messages app
  2. Tap edit on the upper left-hand corner
  3. Tap Select Messages
  4. Tap Read All on the lower left-hand corner



Take care!

40 replies

Sep 24, 2023 6:51 PM in response to ryingg

This fixed the issue on my iPhone 13 where 22 messages were unread. The issue is likely due to conversation threads where the most recent message is read and the ones before have been left unread. Apple needs to find a fix. If Siri can detect these unread messages, they are known to the iOS and must show up in unread messages. This is a long standing issue continuing over several generations of iOS

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Incorrect badge notifications on messages

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