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FACE ID NOT WORKING ON MY IPHONE 13 PRO MAX

My face ID is not working. I updated to the latest 16.2, made sure my camera is clean, turned the phone off an on a couple of times.

reset all my settings (without erasing all my data)

tried resetting my FACE ID and still gives a square and tells me to move closer and lower but does not work.


Any suggestions ?


iPhone 13 Pro Max

Posted on Dec 14, 2022 6:00 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 14, 2022 6:25 PM

See if this link offers any help...

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If it doesn't help, you will need to make an appointment at the nearest Apple Store for a possible repair...

Apple Store - Find a Store - Apple

2 replies

FACE ID NOT WORKING ON MY IPHONE 13 PRO MAX

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