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Hello! I am sitting at work right now which is in an airport. I noticed yesterday that I wasn’t automatically connecting to the wifi all of a sudden. I was checking my settings and realized that auto join has been removed from my phone.


I remember using auto join previously on this wifi before but now it’s gone and I have concluded that it is with my phone. I’ve asked the airport technicians and they haven’t changed any wifi related issues.


I included some images to show what I see when going clicking the “i” next to the network.


iPhone 11 Pro, iOS 16

Posted on Dec 14, 2022 6:39 PM

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3 replies

Dec 18, 2022 12:35 PM in response to luke_photograph

luke_photograph,


As you happen to still be experiencing issues we would advise reaching out to Apple Support for a deeper investigation. This link can help with starting the support request to get in touch: Apple Support


You may also try checking for any profiles or Mobile Device Management, which may affect some functionality. These can be found in Settings > General > VPN & Device Management.


Cheers.

Dec 17, 2022 2:08 PM in response to luke_photograph

Hi luke_photograph,


We'll be glad to help out with your Wi-Fi issue. Generally, you should be able to select "Auto-Join" as outlined here:


"If you can’t automatically join a network

Your iPhone and iPad can remember network and login information so that you can automatically reconnect to that network when you're in range.

If your device doesn't automatically join a captive Wi-Fi network:

  1. Tap Settings > Wi-Fi.
  2. Tap the More Info button  next to the network name.
  3. Make sure that Auto-Join is on.

If you don't want to connect automatically, turn off Auto-Join. To see the Welcome screen the next time that you connect to the network, turn off Auto-Login.

"

Use captive Wi-Fi networks on your iPhone or iPad



Since yours doesn't show there, we'd recommend reaching out to Apple to look into this with you further and resolve your issue: Get Support


Cheers.

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