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i was having trouble pairing my apple watch series 3 with my iphone xs so called support yesterday, made me back up my phone and told me to update to ios 16.2. while the update started the phone turned off and would not turn on. i can feel vibrations but it will not turn on. what should i do? and how?
thank you
**xs not 7 plus
iPhone 7 Plus
Could be the screen finally failed. It happens with updates.
Before arranging for a repair or visit to a genius bar, first try a Forced restart
Click here > Force restart iPhone – Apple Support (UK)
If no better you should probably arrange a repair
Click here > iPhone Repair & Service - Apple Support
Or
Click here > Contact - Official Apple Support
Anything other than Screen or Battery may be a replacement phone and the price is in the article under "Other damage"
See also: Get your iPhone, iPad, or iPod touch ready for service - Apple Support
There is no compensation for hardware that fails during an update.
Regarding the Series 3 , once the iPhone is up and running there is not a lot of memory on board and you may need to erase it before trying to Pair.
Settings, General, Reset, Erase all content and sertigs
Could be the screen finally failed. It happens with updates.
Before arranging for a repair or visit to a genius bar, first try a Forced restart
Click here > Force restart iPhone – Apple Support (UK)
If no better you should probably arrange a repair
Click here > iPhone Repair & Service - Apple Support
Or
Click here > Contact - Official Apple Support
Anything other than Screen or Battery may be a replacement phone and the price is in the article under "Other damage"
See also: Get your iPhone, iPad, or iPod touch ready for service - Apple Support
There is no compensation for hardware that fails during an update.
Regarding the Series 3 , once the iPhone is up and running there is not a lot of memory on board and you may need to erase it before trying to Pair.
Settings, General, Reset, Erase all content and sertigs
black screen
