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Tucker1952 Author

Level 1

4 points

My iPhone 11promax is frozen. Can’t turn it off.

How can I unfreeze my iphone11promax? I can’t even turn it off.

Posted on Dec 15, 2022 6:41 AM

Best reply

ProustGiulio

Level 10

207,995 points

Posted on Dec 15, 2022 6:47 AM

If you already tried (to no avail) all the steps provided in the support article that led you here, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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My iPhone 11promax is frozen. Can’t turn it off.

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