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My iPhone 11promax is frozen. Can’t turn it off.

How can I unfreeze my iphone11promax? I can’t even turn it off.

Posted on Dec 15, 2022 6:41 AM

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Question marked as Top-ranking reply

Posted on Dec 15, 2022 6:47 AM

If you already tried (to no avail) all the steps provided in the support article that led you here, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Dec 15, 2022 6:47 AM in response to Tucker1952

If you already tried (to no avail) all the steps provided in the support article that led you here, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My iPhone 11promax is frozen. Can’t turn it off.

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