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The item is either locked or damaged, or in a folder you don

I have been jusing Chrome. After upgrading to 13.1, I can't change webloc files away from Safari ... this error occurs: The item is either locked or damaged, or in a folder you don't have permission to modify (error code -10823).

iMac Pro

Posted on Dec 15, 2022 8:23 AM

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1 reply

chuckbl

Community Specialist

Dec 18, 2022 8:24 AM in response to Stephen Spector

Hello Stephen Spector,

You'll want to reach out to Apple Support so they can look into this particular error further: Contact - Official Apple Support They'll be in the best position to assist.

Take care.

The item is either locked or damaged, or in a folder you don