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My iPad Air is not updating

My iPad is not updating

Posted on Dec 15, 2022 8:19 PM

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Question marked as Best reply

Posted on Dec 15, 2022 8:28 PM

yiamide Said:

"My iPad Air is not updating"

-------


Updating an iPad Air:

Do so by using a compatible device, and reliable connection.


I. Start Here: If your iPhone, iPad or iPod touch won’t Update - Apple Support


II. Verify Compatibility:

  1. Go to: Settings
  2. Tap: General
  3. Tap: About
  4. View: the model shown

Then, see if the device is shown here:

Go here: iPad Models Compatible with iPadOS 15.5 - Apple Support


III. If compatible...

Use of a Computer to Update:

My User Tip: Making Use of a Computer for Updating an iOS Device - User Tip

2 replies
Question marked as Best reply

Dec 15, 2022 8:28 PM in response to yiamide

yiamide Said:

"My iPad Air is not updating"

-------


Updating an iPad Air:

Do so by using a compatible device, and reliable connection.


I. Start Here: If your iPhone, iPad or iPod touch won’t Update - Apple Support


II. Verify Compatibility:

  1. Go to: Settings
  2. Tap: General
  3. Tap: About
  4. View: the model shown

Then, see if the device is shown here:

Go here: iPad Models Compatible with iPadOS 15.5 - Apple Support


III. If compatible...

Use of a Computer to Update:

My User Tip: Making Use of a Computer for Updating an iOS Device - User Tip

Dec 16, 2022 7:18 AM in response to yiamide

The first generation iPad Air is only capable of update to iOS 12.5.6. The second generation iPad Air can be updated to iPadOS 15.7.2. All other models of iPad Air support the current version of iPadOS - at time of writing, this being iPadOS 16.2.


Whether or not you are able to update any iPad to a newer version of iOS/iPadOS will be dictated by the iPad model - and the currently installed version of iOS. You can find this information here:

Settings > General > About


Not sure which iPad you have? Identify your iPad model.


Here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:


32-bit devices (obsolete)

iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)


64-bit devices

iPad Air1, iPad mini2 and iPad mini3 - iOS 12.5.6

iPad Air2, iPad mini4 - iPadOS 15.7.1


Newer models are all able to be updated to the current version, iPadOS 16.1.1

  • iPad Pro (all models)
  • iPad Air (3rd generation and later)
  • iPad (5th generation and later)
  • iPad mini (5th generation and later)



If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that while an iPad may be capable of update, it may be too far behind the current version to be updated directly from iPad settings. In such circumstances you will likely need to use a computer to perform the update. You will need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.

My iPad Air is not updating

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