Ghost touch issue

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Level 1

4 points

Ghost touch issue

When i am using my iPhone XS it works smoothly when its body is cool when i use some apps which are heavy like the video editing app TikTok or capcut app mobile got heat up and starts working itself start touching itself on the whole screen how to get rid of these ghost touches.

Posted on Dec 16, 2022 8:16 AM

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Answer 1

Tammer1

Community Specialist

Dec 18, 2022 6:51 PM in response to genny38

Hello genny38,

It sounds like your iPhone will register touches even when you are not actually touching the display, right? Which iOS version are you currently using? If you haven't already, try to backup and update your device:

Update your iPhone or iPad

"Update your iPhone or iPad wirelessly

Back up your device using iCloud or your computer.
Plug your device into power and connect to the internet with Wi-Fi.
Go to Settings > General, then tap Software Update.
If you see more than one software update option available, choose the one that you want to install.
Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do."

If you continue to see the same behavior, contact Apple Support.

Regards.

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Ghost touch issue

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