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MACBOOK PRO M2 looses connectivity to internal keyboard and touch pad. Will not boot.

When the machine boots it goes directly to a Wireless Mouse Picture showing how to turn it on, and a wireless keyboard and how to turn this on. This is a new MACBOOK PRO M2. Attempting to enter recover mode using with Command R from start up does not work. What is another way to recover the keyboard and touchpad?


MacBook Pro

Posted on Dec 16, 2022 9:22 AM

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Question marked as Best reply

Posted on Dec 16, 2022 9:38 AM

Noblewk1 wrote:

When the machine boots it goes directly to a Wireless Mouse Picture showing how to turn it on, and a wireless keyboard and how to turn this on. This is a new MACBOOK PRO M2. Attempting to enter recover mode using with Command R from start up does not work. What is another way to recover the keyboard and touchpad?


Try a SafeBoot How to use safe mode on your Mac - Apple Support to sort anomalies.



no resolve-


Check your coverage

My Support - Official Apple Support



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support




1 reply
Question marked as Best reply

Dec 16, 2022 9:38 AM in response to Noblewk1

Noblewk1 wrote:

When the machine boots it goes directly to a Wireless Mouse Picture showing how to turn it on, and a wireless keyboard and how to turn this on. This is a new MACBOOK PRO M2. Attempting to enter recover mode using with Command R from start up does not work. What is another way to recover the keyboard and touchpad?


Try a SafeBoot How to use safe mode on your Mac - Apple Support to sort anomalies.



no resolve-


Check your coverage

My Support - Official Apple Support



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support




MACBOOK PRO M2 looses connectivity to internal keyboard and touch pad. Will not boot.

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