Face ID stopped working

My Face ID suddenly stopped working, so I went to go delete and re-add my face and it won't register that there is a face in the box?

iPhone 7, iOS 13

Posted on Dec 16, 2022 10:10 AM

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Posted on Dec 16, 2022 11:01 AM

Hello,

Explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.

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Top-ranking reply

Community+ 2026

Level 10

430,703 points

Dec 16, 2022 11:01 AM in response to face_id_problem

Hello,

Explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.

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Face ID stopped working

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