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Keep getting this message with any purchase in any app. I do have a balance in my Apple ID. It’s been working fine but last couple days I get this. Looked in setting. My balance is still there but no option to chose the balance

Posted on Dec 16, 2022 11:51 AM

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Question marked as Top-ranking reply

Posted on Dec 16, 2022 12:32 PM

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple ID balance, you need to set your Apple ID balance as your default payment.

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

1 reply
Question marked as Top-ranking reply

Dec 16, 2022 12:32 PM in response to EdTheEvil1

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple ID balance, you need to set your Apple ID balance as your default payment.

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

Keep getting this message with any purchase in any app. I do have a balance in my Apple ID. It’s been working fine but last couple days I get this. Looked in setting. My balance is still there but no option to chose the balance

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