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how can i fix my face id problem?

is that normal that the iphone face id cannot detect?

iPhone 12, iOS 16

Posted on Dec 17, 2022 12:59 AM

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Question marked as Top-ranking reply

Posted on Dec 17, 2022 8:46 PM

Hello usher,


Apple has several documents dealing with Face ID issues.


If you see a "disabled" alert, this document deals with that specific issue --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you just have issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.



1 reply
Question marked as Top-ranking reply

Dec 17, 2022 8:46 PM in response to usher160

Hello usher,


Apple has several documents dealing with Face ID issues.


If you see a "disabled" alert, this document deals with that specific issue --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you just have issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.



how can i fix my face id problem?

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