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Level 1

5 points

how can i fix my face id problem?

is that normal that the iphone face id cannot detect?

iPhone 12, iOS 16

Posted on Dec 17, 2022 12:59 AM

Top-ranking reply

Level 10

418,825 points

Posted on Dec 17, 2022 8:46 PM

Hello usher,

Apple has several documents dealing with Face ID issues.

If you just have issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.

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