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Getting calls from blocked number

I have recently bought my iPhone 14 pro and have blocked a particular number but still they’re calling me constantly and texting me since I have blocked please help me to block them permanently

Posted on Dec 17, 2022 11:51 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 17, 2022 11:55 AM

Hey there,


If a blocked number is still able to call you, you'll want to make sure that the number you have saved in the blocked list is an exact match for the number appearing in your call log. For example, if in your call log the number includes the country code (+1 -xxx-xxx-xxxx) you'll want to make sure the number is saved to the blocked list in that same exact format.


Check to see if you have any 3rd party call blocking or filtering applications currently installed on the device which may be affecting the built in call blocking. Go to Settings > Phone, and see if you have an option for Call Blocking & Identification. If you do, select it and see what application is installed. Then try removing that application and see if the blocked phone number is still able to get through.


You'll also want to make sure you've covered the basics of restarting the device and making sure it's up to date.


Restart your iPhone

Update your iPhone


If the blocked calls are still getting through, you'll want to contact Apple to report the issue: Get Support



1 reply
Question marked as Top-ranking reply

Dec 17, 2022 11:55 AM in response to leefeya

Hey there,


If a blocked number is still able to call you, you'll want to make sure that the number you have saved in the blocked list is an exact match for the number appearing in your call log. For example, if in your call log the number includes the country code (+1 -xxx-xxx-xxxx) you'll want to make sure the number is saved to the blocked list in that same exact format.


Check to see if you have any 3rd party call blocking or filtering applications currently installed on the device which may be affecting the built in call blocking. Go to Settings > Phone, and see if you have an option for Call Blocking & Identification. If you do, select it and see what application is installed. Then try removing that application and see if the blocked phone number is still able to get through.


You'll also want to make sure you've covered the basics of restarting the device and making sure it's up to date.


Restart your iPhone

Update your iPhone


If the blocked calls are still getting through, you'll want to contact Apple to report the issue: Get Support



Getting calls from blocked number

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