Hello rafałfromcwa,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with connecting to VPNs on your iPad. Try the steps listed here to see if they resolve the issue: VPN settings overview for Apple devices
"VPN settings overview for Apple devices
You can configure VPN settings for an iPhone, iPad, or Mac enrolled in a mobile device management (MDM) solution. Use the VPN payload to enter the VPN settings for connecting to your network. Settings you specify in the configuration profile can’t be modified by users. Some VPN and Wi-Fi settings, such as 802.1X parameters, can be set only by a configuration profile.
Note: An identity is required for some VPN configurations. Depending on the VPN configuration, a VPN payload may require that the associated Certificates payload contain the certificate associated with the identity.
The VPN payload supports the following. For more information, see Payload information. To see a list of VPN variables, see Variables settings for MDM payloads for Apple devices.
- Supported payload identifier: com.apple.vpn.managed
- Supported operating systems and channels: iOS, iPadOS, macOS device, macOS user.
- Supported enrollment types: User Enrollment (App-Layer VPN and App-to-App Layer VPN mapping only), Device Enrollment, Automated Device Enrollment.
- Duplicates allowed: True—more than one VPN payload can be delivered to a user or device.
You can use the settings in the table below with the VPN payload.
Setting
Description
Required
IKEv2 MDM settings
Configure the VPN connection to use Internet Key Exchange, version 2 (IKEv2).
No
IPsec MDM settings
Configure the VPN connection to use Internet Protocol Security (IPsec).
No
L2TP MDM settings
Configure the VPN connection to use Layer 2 Tunneling Protocol (L2TP).
No
Third-party connection type
The third-party types of VPN connection. The options are:
- Aruba VIA
- Check Point Mobile VPN
- Cisco AnyConnect
- Cisco Legacy AnyConnect
- F5 SSL
- Juniper SSL
- Pulse Secure
Users must install both the configuration profile and the appropriate authentication app. Some third-party VPN apps are available from the App Store.
No
Custom SSL connection type
For other SSL VPN solutions, contact your vendor and ask if they have an app in the App Store. If they do, choose Custom SSL. Make sure the Identifier field matches the identifier specified by your vendor’s VPN app and is in reverse DNS format (for example, com.theacmeinc.myvpn). Your users must install both the vendor’s app and the configuration profile to connect to your network.
No
Note: Each MDM vendor implements these settings differently. To learn how VPN settings are applied to your devices and users, consult your MDM vendor’s documentation.
Published Date: October 24, 2022
See also
Intro to mobile device management profiles
Plan your configuration profiles for Apple devices
Apple Developer website: VPN"
We hope this helps.
Cheers!
