The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I bought a new *MacBook Pro (14-inch, 2021)*, serial number is not matching the ones listed in Identify your MacBook Pro model - Apple Support article, Is my MAC refurbished? Also I didn't personalise it? I bought It from Costco assuming its new.
Serial number:
P3C69MXXXX
please help me identifying the MacBook Pro if its pre-owned?
There is no mention of serial number in the article you have linked. Any reference number will be for the Model number, not the serial number.
You won't be able to access the old serial number as Apple gives their refurbished Macs a new serial number.
MacBook Pro serial number mismatch
