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New iphone asking for passcode. First to use iphone. How do do I proceed

How to open pacode for new iphone 14 plus

iPhone 14 Plus

Posted on Dec 17, 2022 10:44 PM

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Posted on Dec 18, 2022 12:34 PM

You should ask your friend where it was purchased.. an iPhone that is new will come with a 'seal' on both ends with an arrow in a green circle that you have to tear in order to open the box.

My guess is that your friend did NOT send you a new phone.

It must have been purchased used (and not correctly reset).. or your friend turned it on and set up a passcode before sending to you.. or it's a stolen device?



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Dec 18, 2022 12:34 PM in response to atusaye112

You should ask your friend where it was purchased.. an iPhone that is new will come with a 'seal' on both ends with an arrow in a green circle that you have to tear in order to open the box.

My guess is that your friend did NOT send you a new phone.

It must have been purchased used (and not correctly reset).. or your friend turned it on and set up a passcode before sending to you.. or it's a stolen device?



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Dec 18, 2022 11:53 PM in response to Chris0107

I’m the friend. I bought it from Apple directly. I did take it out of its brand new box and went through the steps without “doing” any of them. I choose a lot of “skip this step” type of things. I don’t recall it asking me to set a passcode in the process.


I thought he’d be able to reset to factory settings and go through the steps properly.


I’ve given him what I think of use as a passcode if I did set one, but if I can’t remember the password, or never set one but somehow there is one, now what.

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New iphone asking for passcode. First to use iphone. How do do I proceed

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