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iphone 11 wifi not working after 16.2 update plus had to restore phone
I have tried all the fixes that come on search e.g. reset network settings and restarting iphone
suggestions welcome as this is wasting a lot of my time and not good to have no wifi in bad weather - not happy with my Apple experience
iPhone 11 Pro, iOS 16
Hi m2stone,
Thanks for contacting Apple Support Communities!
We understand that you're unable to connect to a Wi-Fi network with your iPhone.
What happens specifically when you attempt to connect? Do you see an alert? If so, what message do you see?
Does this happen with all Wi-Fi networks or one specific network?
Do you have any VPN or security software installed on your iPhone? This can also impact your Wi-Fi connection: Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues
"Check basic settings on your device
Start by checking some basic settings:
Check for VPN connections and third-party firewall or security software
Some types of software, including VPN apps or configuration profiles, may have settings or restrictions that can cause connectivity issues. Types of software that could affect connectivity include:
Review the apps on your device to see if these types of apps or configuration profiles are installed.
On iPhone, iPad, or iPod touch, scroll through your installed apps and check for VPN software or configuration profiles in Settings.
On Mac, check your Applications folder in the Finder and check for configuration profiles in System Preferences > Profiles.
If any of these types of apps are installed on your device, you may need to delete them to resolve the connectivity issue. Use caution if you choose to do this, since deleting an app or changing a configuration profile could affect how you use your device. For example, if you delete a configuration profile installed by your organization or school, your device may not work with that network."
If it's only happening on one Wi-Fi network, you may consider verifying the Wi-Fi router or access point is set up properly to work with your iPhone: Recommended settings for Wi-Fi routers and access points
We look forward to your reply.
Cheers!
Hi m2stone,
Thanks for contacting Apple Support Communities!
We understand that you're unable to connect to a Wi-Fi network with your iPhone.
What happens specifically when you attempt to connect? Do you see an alert? If so, what message do you see?
Does this happen with all Wi-Fi networks or one specific network?
Do you have any VPN or security software installed on your iPhone? This can also impact your Wi-Fi connection: Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues
"Check basic settings on your device
Start by checking some basic settings:
Check for VPN connections and third-party firewall or security software
Some types of software, including VPN apps or configuration profiles, may have settings or restrictions that can cause connectivity issues. Types of software that could affect connectivity include:
Review the apps on your device to see if these types of apps or configuration profiles are installed.
On iPhone, iPad, or iPod touch, scroll through your installed apps and check for VPN software or configuration profiles in Settings.
On Mac, check your Applications folder in the Finder and check for configuration profiles in System Preferences > Profiles.
If any of these types of apps are installed on your device, you may need to delete them to resolve the connectivity issue. Use caution if you choose to do this, since deleting an app or changing a configuration profile could affect how you use your device. For example, if you delete a configuration profile installed by your organization or school, your device may not work with that network."
If it's only happening on one Wi-Fi network, you may consider verifying the Wi-Fi router or access point is set up properly to work with your iPhone: Recommended settings for Wi-Fi routers and access points
We look forward to your reply.
Cheers!
Many thanks for responding, below is responding to you questions... in bold
What happens specifically when you attempt to connect? Do you see an alert? If so, what message do you see? No alerts and no fan icon. However, in Settings: WiFi - my home wifi has a green tick for connected. Plus I sending this response from my home wifi with MacBook air
Does this happen with all Wi-Fi networks or one specific network? This is happening in other wifi networks
Do you have any VPN or security software installed on your iPhone? This can also impact your Wi-Fi connection: Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues I had a VPN app on the phone, but this is not running, as awaiting WiFi connecting to re-download after forced restore after initial OS 16.2 update fail.
"Check basic settings on your device
Start by checking some basic settings:
Check for VPN connections and third-party firewall or security software. please see VPN comment above, plus installed my VPN software is also the virus protect software
Some types of software, including VPN apps or configuration profiles, may have settings or restrictions that can cause connectivity issues. Types of software that could affect connectivity include:
Review the apps on your device to see if these types of apps or configuration profiles are installed.
On iPhone, iPad, or iPod touch, scroll through your installed apps and check for VPN software or configuration profiles in Settings.
On Mac, check your Applications folder in the Finder and check for configuration profiles in System Preferences > Profiles.
If any of these types of apps are installed on your device, you may need to delete them to resolve the connectivity issue. Use caution if you choose to do this, since deleting an app or changing a configuration profile could affect how you use your device. For example, if you delete a configuration profile installed by your organization or school, your device may not work with that network."
If it's only happening on one Wi-Fi network, you may consider verifying the Wi-Fi router or access point is set up properly to work with your iPhone: Recommended settings for Wi-Fi routers and access points - no wifi connectivity on any networks, even though in Settings: WiFi - my home wifi has a green tick for connected. Plus all other devices working fine for us and visitors
This seems routed in the OS16.2 update
In addition apps such as Ordnance Survey Maps, give messages such as can't complete function as no connected to wifi
Rgds
Mark
does it only happen on ONE of your networks? I can connect everywhere, but when I come home from work it will no longer connect to my home wifi.
Mine started last tuesday on my iPhone12 Pro. Was running 16.1.2. when it wouldn't connect, despite being connected at work the entire day. I've had to go through a convoluted process every day upon returning home from work, and didn't connect to my work network today thinking maybe something with the office setting was scrambling the settings. Came home today to the same issue, and same inability to connect.
Many thanks for this, but not really my issue. Mine just not connecting to wifi at home or elsewhere, even though
in Settings: WiFi - my home wifi has a green tick for connected.
Rgds
Mark
iphone 11 wifi not working after 16.2 update plus had to restore phone
