How to prevent Online Chat dropping when copying Safari text to Notes

iphone XR ios16.2

How to prevent Safari Online Chat disconnecting when copying Safari text to Notes?


iPhone XR, iOS 16

Posted on Dec 18, 2022 1:50 AM

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1 reply

Dec 20, 2022 9:15 AM in response to SunnyInToronto

Hello SunnyInToronto,


For difficulties with Safari you'll want to take the steps below:


Restart your device

Turn off your device and turn it on again.

Restart your iPhone 

Clear website data

You can clear website data occasionally to improve Safari performance.

1. Go to Settings > Safari.
2. Tap Clear History and Website Data.
3. Tap Clear History and Data to confirm.

Turn on JavaScript

Turn on JavaScript if it's not already on.

1. Go to Settings > Safari > Advanced.
2. Find the JavaScript feature.
3. Tap the button to turn on JavaScript.

Get more help

If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on. You can temporarily turn off Private Relay in iCloud Settings.


You can also find those steps in this resource: If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch Those steps should help to isolate this behavior further.


Should that still persist, is this occurring with multiple websites?


Let us know, and we'll keep moving forward based on that information.


Take care.

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How to prevent Online Chat dropping when copying Safari text to Notes

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