Is anyone else having issues with the phone suddenly freezing, especially during phone calls, or suddenly giving me a loading bar and sending me to the Lock Screen, this isn’t a one time issue for me as it’s happened at least once or twice a day and the phone is fresh out of the box I didn’t get it refurbished or anything
iPhone 14 Pro, iOS 16
Hello EhabAli1,
Since your iPhone isn't responding intermittently and restarting unexpectedly, you'll want to take the steps below:
Check your software
Make sure that your device has the latest version of iOS or iPadOS and that your apps are up to date. If the issue continues after updating your software and apps, check your hardware.
Check your hardware
On an iPhone 6 or later, check your battery health under Settings > Battery > Battery Health.
If your battery doesn't need service, and your iPhone, iPad, or iPod touch continues to frequently restart or turn off, contact Apple Support.
If your apps quit unexpectedly, learn what to do.
If your device has a frozen screen, doesn't respond, or becomes stuck when you turn it on, learn what to do for iPhone, iPad, or iPod touch.
You can also find those steps in this resource: If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly
Should those behaviors still persist, you'll want to reach out to Apple Support: Contact - Official Apple Support They'll be in the best position to look into this further.
Take care.
Hello EhabAli1,
Since your iPhone isn't responding intermittently and restarting unexpectedly, you'll want to take the steps below:
Check your software
Make sure that your device has the latest version of iOS or iPadOS and that your apps are up to date. If the issue continues after updating your software and apps, check your hardware.
Check your hardware
On an iPhone 6 or later, check your battery health under Settings > Battery > Battery Health.
If your battery doesn't need service, and your iPhone, iPad, or iPod touch continues to frequently restart or turn off, contact Apple Support.
If your apps quit unexpectedly, learn what to do.
If your device has a frozen screen, doesn't respond, or becomes stuck when you turn it on, learn what to do for iPhone, iPad, or iPod touch.
You can also find those steps in this resource: If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly
Should those behaviors still persist, you'll want to reach out to Apple Support: Contact - Official Apple Support They'll be in the best position to look into this further.
Take care.
IPhone 14 Pro freezing a lot
