YouTube Netflix no longer working
Since I downloaded the newest update on my IPhone 14 YouTube and Netflix haven’t been working on me phone. Has anyone else had this issue and is there a solution?
Thanks
User profile for user:
claire504
User level:
Community Specialist
Hi dionne107,
Can you tell us more details on whats happening with the YouTube and Netflix app on your iPhone 14? Additional details can help us understand whats going on and determine possible next steps.
In the meantime, the steps from the following article might help resolve any app issues you encounter (even if the title of the article isn't exactly what you are encountering): If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
"1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."
We look forward to learning more about what you are encountering.
Take care!