Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is my payment not goin thur

My store wont let me pay for my apple music

iPhone 12, iOS 15

Posted on Dec 18, 2022 11:15 AM

Reply
Question marked as Best reply

Posted on Dec 18, 2022 11:31 AM

1.

You need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See also -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.


2.

If you have followed all the steps and instructions in Related Article: If a message says 'Your account has been disabled in the App Store and iTunes' and if you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 



1 reply
Question marked as Best reply

Dec 18, 2022 11:31 AM in response to CynthiaW-2

1.

You need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See also -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.


2.

If you have followed all the steps and instructions in Related Article: If a message says 'Your account has been disabled in the App Store and iTunes' and if you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 



Why is my payment not goin thur

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.