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How do you fix the app Store

I accidentally put the wrong password to many tumes while trying to update something and now i can't get app.

iPhone X, iOS 15

Posted on Dec 18, 2022 8:10 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 19, 2022 7:41 AM

Hi teagan,


The support article If your Apple ID is locked or disabled - Apple Support has solutions for two frequently encountered reasons for an account to be disabled/locked:


- If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support

If you are unsuccessful you may need to request account recovery as outlined in this document How to use account recovery when you can’t reset your Apple ID password - Apple Support , or additional assistance from Apple Security: Contact Apple for help with Apple ID account security - Apple Support


- If your account has been disabled in the App Store and iTunes Store then you must contact Apple; you cannot resolve this yourself. Use this link: Apple Support .


If it's another reason then post here with details.



1 reply
Question marked as Top-ranking reply

Dec 19, 2022 7:41 AM in response to teagan235

Hi teagan,


The support article If your Apple ID is locked or disabled - Apple Support has solutions for two frequently encountered reasons for an account to be disabled/locked:


- If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support

If you are unsuccessful you may need to request account recovery as outlined in this document How to use account recovery when you can’t reset your Apple ID password - Apple Support , or additional assistance from Apple Security: Contact Apple for help with Apple ID account security - Apple Support


- If your account has been disabled in the App Store and iTunes Store then you must contact Apple; you cannot resolve this yourself. Use this link: Apple Support .


If it's another reason then post here with details.



How do you fix the app Store

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