iphone xr stuck at 1%

my iphone xr has kept rebotting and power on by itself and stays at 1%. I have tried everything and nothing works. Also, My battery health has also been changing and my phone wont go over 20%. it would just decrease a little then shut down and go straight to 1%. Just to let everyone know, my phone is only a few months old as well and it tells me my battery is unknown

iPhone XR, iOS 16

Posted on Dec 19, 2022 4:05 AM

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Question marked as Top-ranking reply

Posted on Dec 19, 2022 4:38 AM

Hello,

Where did you buy it? Go back there and have them check it. The battery seems to need a replacement.

In the meantime,

Check the charging port for lint or other debris (use a bright light and a toothpick) and see this:

If your iPhone, iPad, or iPod touch won‘t charge

Good luck.

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iphone xr stuck at 1%

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