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For the past 2 days i have been trying to activate my phone number for my imessage and facetime and it is only saying that activation was unsuccessful and i have been using my apple id instead. I am not sure how to fix that
iPhone 11 Pro, iOS 16
Hi Chad7761,
Thanks for posting here in Apple Support Communities. Are you able to receive regular SMS messages on your iPhone? We ask because this will be required to activate your phone number with iMessage. You can also follow the troubleshooting steps listed in this article as it may resolve the issue you're facing. Check this out: If you can’t turn on or sign in to iMessage or FaceTime
Check your device settings
1. Make sure that you’re connected to a cellular data or Wi-Fi network.
2. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
3. Go to Settings > General > Date & Time and make sure that your time zone is set correctly.
Turn off and restart iMessage and FaceTime
1. Go to Settings > Messages and turn off iMessage.
2. Go to Settings > FaceTime and turn off FaceTime.
3. Restart your device:
iPhone
iPad
iPod touch
Turn iMessage and FaceTime back on.
Still not activated after a day?
It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:
1. Make sure that your device has the latest version of iOS or iPadOS.
2. If you're using an iPhone, contact your carrier to make sure that you can send and receive SMS messages.
3. Make sure you can send and receive SMS. If a prompt appears stating "Your carrier may charge for SMS messages used to activate FaceTime and iMessage", tap "OK" to allow possible SMS charges.
4. Contact Apple Support.
Kind regards.
FaceTime activation error
