Contacts not updating on MacOS

For two computers (both M1 Macbook Airs) MacOS has failed to bring over all my contacts from iOS. Interestingly, it will "remember" the pinned contact phone number in imessages, but the full contact info didn't transfer over. I've checked that icloud settings are correct, and a variety of other things I can't remember at this point. Nothing's worked. Any ideas on how to fix this?

MacBook Air

Posted on Dec 19, 2022 10:46 AM

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3 replies

Dec 21, 2022 8:10 AM in response to cbutcher318

Hello cbutcher318,


Thanks for reaching out to Apple Support Communities. We see you have some questions about contacts not updating on your Mac, and we'd like to help. The following article can be useful, as it goes through steps with what you're seeing: If your iCloud Contacts, Calendars, or Reminders won't sync


There are a few different things to check in that article, but let us know if you have questions about anything listed.


Regards.

Jan 3, 2023 10:44 AM in response to cbutcher318

Hello cbutcher318,


If the issue persists, further assistance may be needed. We want to make sure you reach the right team for help with your syncing issues, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.


Thank you for participating in the Apple Support Communities and have a wonderful day.


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Contacts not updating on MacOS

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