Why will my phone not let me get the new software update

Hi MaxcyEvans,

Re: I can’t get the iOS 15.something update

and now my phone won’t let me FaceTime call people.

Seems you will need to update to iOS 15.7.2

iOS 16 and iPadOS 16 are compatible with these devices - Apple Support

Does not list iPhone 7

iOS 15 and iPadOS 15 are compatible with these devices - Apple Support

Does list iPhone 7

About iOS 15 Updates - Apple Support

says the newest version is iOS 15.7.2

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Re: "when I try to update it says no longer connected to the internet but my connection is good

and I have great internet. How can I get the update"

What to do: If your iPhone or iPad won't update - Apple Support

How to update to the newest compatible iOS version:

Update your iPhone or iPad - Apple Support

If you need to, you can update your device with a trusted computer:

Update your device using a Mac with macOS Catalina or later

Update your device using a Mac with macOS Mojave or earlier, or a Windows PC

All the best :-)

"Why will my phone not let me get the new software update: I can’t get the iOS 15.something update and now my phone won’t let me FaceTime call people. I have no SIM card and when I try to update it says no longer connected to the internet but my connection is good and I have great internet. How can I get the update"

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For reference...

Updating an iPhone:

A. What to Update:

Update Installed Apps along with the iOS.

B. Determining if an iOS Update will Install:

How to do so...

I. Verify Compatibility:

Identify your iPhone model. The first thing that comes to mind in incompatibility being the culprit. So, confirm the model of your iPhone. If iPhone model is incompatible with iOS15 then it is because you iPhone does not meet the hardware requirements for this iOS version(s).

II. If Compatible...

1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update

then...

2. Proceed with the Update:

Use my User Tip:  Update your iPhone Using a Computer - User Tip