hey. I have a purchase problem and I would like you to help me solve it
iPhone 6s, iOS 15
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If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one.
- If you want to change your card, add first the new card, then remove the old one.
- or if you use your Apple ID balance, you need to set your Apple ID balance as your default payment.
See also -> Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
Click here for more support and assistance.