my iphone11 pro max won’t update to 15.7.2 since yesterday.It say’s won’t update,you’re not connected to internet.My internet was on and I can access my emails and other internet sites. I even turned off my phone.I upgraded my icloud to 200G but still won’t update.Please need help,thank you
iPhone 11 Pro Max, iOS 15
Hello TGiphone11promax,
Let's start off by checking the helpful steps in this article which can help with this issue: If your iPhone or iPad won't update. Follow this guidance:
"If you can’t install iOS 16 or iPadOS 16.1 on your iPhone or iPad
You might be unable to update your iPhone or iPad wirelessly — or over the air — for one of these reasons:
If your device doesn't support new software
If you don't see the option to update to new software like iOS 16 or iPadOS 16 when it becomes available, your device might not support the latest release.
If you have a compatible device but your iPhone or iPad won't update, try the steps below.
If there's not enough space to update
If there isn't enough space to download and install an update, the software on your device will try to make space. It will remove only app data that it can download again and doesn't remove or relocate any of your data. If your device still doesn't have enough space, you can use your computer to update your device.
If you can't connect your device to your computer, you can make room for the update by removing content and apps on your device that you don't use. Go to Settings > General > [Device name] Storage.
Learn more about the space your apps and content use.
If the download takes a long time
You need an internet connection to update your device. The time it takes to download the update varies according to the size of the update and your internet speed. You can use your device normally while downloading the update, and your device will notify you when you can install it. To improve the speed of the download, avoid downloading other content and use a Wi-Fi network.
If you can't reach the update server or can't verify the update
If you try to update your device, you might see one of these messages:
"Unable to Check for Update. An error occurred while checking for a software update."
"Unable to Install Update. [Software] update requires a network connection."
Try updating your device again using the same network. If you still see one of these messages, try updating your device using another network or update your device with your computer:
If the issue happens again after trying to update with multiple networks, remove the update.
If the update doesn't complete
If you're installing the update, the progress bar might appear to move slowly. The time an update takes depends on the size of the update and the number of files on your device.
When you're updating over the air, keep your device connected to a power source. If your device runs out of power, connect it to a power source and turn on the device to let the update or restore complete.
Learn what to do if your iPhone or iPad appears frozen or won't start.
Remove and download the update again
If you still can't install the latest version of iOS or iPadOS, try downloading the update again:
If you don't see the update in the list of apps or if the issue happens again, you need to update your device with your computer:
Learn how to use recovery mode if your computer doesn't recognize your device or your screen is stuck on the Apple logo for several minutes without a progress bar."
Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!
Hello TGiphone11promax,
Let's start off by checking the helpful steps in this article which can help with this issue: If your iPhone or iPad won't update. Follow this guidance:
"If you can’t install iOS 16 or iPadOS 16.1 on your iPhone or iPad
You might be unable to update your iPhone or iPad wirelessly — or over the air — for one of these reasons:
If your device doesn't support new software
If you don't see the option to update to new software like iOS 16 or iPadOS 16 when it becomes available, your device might not support the latest release.
If you have a compatible device but your iPhone or iPad won't update, try the steps below.
If there's not enough space to update
If there isn't enough space to download and install an update, the software on your device will try to make space. It will remove only app data that it can download again and doesn't remove or relocate any of your data. If your device still doesn't have enough space, you can use your computer to update your device.
If you can't connect your device to your computer, you can make room for the update by removing content and apps on your device that you don't use. Go to Settings > General > [Device name] Storage.
Learn more about the space your apps and content use.
If the download takes a long time
You need an internet connection to update your device. The time it takes to download the update varies according to the size of the update and your internet speed. You can use your device normally while downloading the update, and your device will notify you when you can install it. To improve the speed of the download, avoid downloading other content and use a Wi-Fi network.
If you can't reach the update server or can't verify the update
If you try to update your device, you might see one of these messages:
"Unable to Check for Update. An error occurred while checking for a software update."
"Unable to Install Update. [Software] update requires a network connection."
Try updating your device again using the same network. If you still see one of these messages, try updating your device using another network or update your device with your computer:
If the issue happens again after trying to update with multiple networks, remove the update.
If the update doesn't complete
If you're installing the update, the progress bar might appear to move slowly. The time an update takes depends on the size of the update and the number of files on your device.
When you're updating over the air, keep your device connected to a power source. If your device runs out of power, connect it to a power source and turn on the device to let the update or restore complete.
Learn what to do if your iPhone or iPad appears frozen or won't start.
Remove and download the update again
If you still can't install the latest version of iOS or iPadOS, try downloading the update again:
If you don't see the update in the list of apps or if the issue happens again, you need to update your device with your computer:
Learn how to use recovery mode if your computer doesn't recognize your device or your screen is stuck on the Apple logo for several minutes without a progress bar."
Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!
Hey there TGiphone11promax,
Are you using a VPN? If so, you'll need to remove the VPN and attempt to update again. You may also need to attempt to connect to a different Wi-Fi network to attempt the update again.
If you are not seeing iOS 16 as an option, you may have a beta profile installed on your iPhone. You can remove it by following,
How to uninstall iOS or iPadOS beta software
Have a good one!
Hi Chris, I just deleted the soft beta and restarted my phone.Now I updated to 16.2.Thank you for much for the help.Greatly appreciated.
Hello Gena, I deleted some of my apps to have extra storage. My phones has 64G and now down to 42.2G and still won’t update to 15.7.2. I don’t know what else to do.I don’t have computer desk like Mac to update my phone.I also upgraded my iCloud storage to 200G.I didn’t get an update for ios16 even. I got my phone thru Verizon since 2020.Please help,thank you
TGiphone11promax,
We are happy to help. Glad to hear that you were able to get your iPhone updated to iOS 16.2.
Regards
I can’t update my iphone 11 pro max to 15.7.2 apps? It says cannot update due to you’re not connected to internet.I been using our internet and it’s on.aCould you help me?
