Dropped/Calls failed after iOS 16.2

G'day S_imaging,

To make sure we're on the same page, you're able to make calls successfully with Wi-Fi Calling, correct? If so, the issue could relate to your cellular connection, so this link might be helpful: If you can't make or receive calls on your iPhone

In particular, we recommend trying the steps below:

"Check for a carrier settings update."

"Check your network settings

1. Reset your network settings. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This will erase all current saved settings, including Wi-Fi passwords, preferred networks, and VPN settings.
2. Try to make or receive calls in another location."

Let us know how it goes when you try those steps and test making calls in another location. This will help narrow the issue down.

Have a good one.

Hello S_imaging,

We can see where this would be frustrating, and we do have a link that goes to an article for troubleshooting the microphone on your iPhone.

• If the microphones on your iPhone aren't working

After trying these suggestions, or any steps you haven't already tried, if you are still experiencing this same behavior, we recommend reaching out to Apple Support by going to Get Support. They can look into this with you further.

Take care!

Hello ryane77, i am not using wifi calling, and most of the time when i try calling someone, the call gets failed, whereas the other person gets it as miss call. Then i have to try data off or turn off the 5g , and then sometimes it works , sometimes i have to restart the phone , then only it works . Please guide.

I can’t recall if the problem was happening on iOS 15.7.1, but with 16.2 I often try to place a call and the screen goes black and I don’t hear anything but the timer shows the seconds ticking off. I end up ending the call and trying again and finally a call gets placed and goes through. Any help appreciated.

once you receive the call and put on speaker, receiver at the other end not able to hear whereas I am able hear them out. This issue happened for me once I update to ios16.2

Yes I just updated to iOS 16.3 a few days ago from iOS 15.3 and have had two separate times with two different people that they could not hear me but I could hear them then the call died.

Exactly me too. Not the microphone.

I’m having this issue as well. Anyone find a solution?