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Sound pausing randomly

While listening to audio on any app it will pause randomly and then after 5 seconds or so it will start to play again. This happens when playing Bluetooth or through the speakers on the phone. I have reset the phone and performed updates.

iPhone 13 Pro Max, iOS 15

Posted on Dec 19, 2022 5:09 PM

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Question marked as Top-ranking reply

Posted on Dec 23, 2022 3:38 AM

Thanks Chris but that’s not the problem. This happens with downloaded content and across all apps. When it pauses I can press play and it restarts immediately. Very frustrating when listening to podcasts or audiobooks.

6 replies

Dec 21, 2022 10:45 AM in response to Jgill823

Hey there Jgill823, 


Is this music you are streaming or you have downloaded to your iPhone? If you are streaming the music that is pausing, it is most likely buffering due to a weak network connection. You can connect to a stronger Wi-Fi network to resolve the behavior, or save the music to your device instead of streaming it. Here are some resources to help ensure you're able to get set up on a strong connection.


  1. Connect to Wi-Fi on your iPhone, iPad, or iPod touch   
  2. If your iPhone or iPad won't connect to a Wi-Fi network
  3. Recommended settings for Wi-Fi routers and access points


Have a good one!

Dec 23, 2022 8:42 AM in response to Jgill823

Hi Jgill823,


You mentioned performing updates, is this happening on iOS 16.2? The reason we ask is that the Music app updates with the iOS so we'd like to confirm you're running the latest one.


  1. Back up your device using iCloud or your computer.
  2. Plug your device into power and connect to the internet with Wi-Fi.
  3. Go to Settings > General, then tap Software Update.
  4. Tap Install Now.


Update your iPhone or iPad- Apple Support


Are there any updates available for the other affected apps? App updates contain bug fixes that can help the app to function as expected. To manually update your apps:


1. Open the App Store.
2. Tap your profile icon at the top of the screen.
3. Scroll to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.


How to manually update apps on your Apple device- Apple Support


Hope that helps!




Sound pausing randomly

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