I am the age of 18 years old and I am in the process of getting a Driver's license. The only form of Identification I have is my passport and Military ID. For some reason when I try to upload a photo of my MIlitary ID, It says that it is invalid, and it restricted my account. How can I fix this without having to get a Driver's license first?
iPhone 12
Hey there Banthonys,
Thanks for reaching out to the Apple Support Communities. To get started, when referring to verifying your identification, are you referring to your Apple Cash account? If so, check out this link that can help: If your Apple Cash account is restricted or locked - Apple Support
If your Apple Cash account is restricted
Your account may be restricted if your identity verification fails multiple times, if there are multiple accounts tied to the same social security number, or if there's suspected fraud on the account. If your account is restricted, you can still transfer your Apple Cash balance to your bank or use it to make purchases with Apple Pay. You can't send or receive money, or add money to your account.
If your account is restricted and there are no instructions provided, contact Apple Support.
Based on the information above, the best option would be to contact Apple Support. Clicking the 'contact Apple Support' link above will provide you with the best contact options available for this specific issue.
We hope that's able to help.
Take care!
Hey there Banthonys,
Thanks for reaching out to the Apple Support Communities. To get started, when referring to verifying your identification, are you referring to your Apple Cash account? If so, check out this link that can help: If your Apple Cash account is restricted or locked - Apple Support
If your Apple Cash account is restricted
Your account may be restricted if your identity verification fails multiple times, if there are multiple accounts tied to the same social security number, or if there's suspected fraud on the account. If your account is restricted, you can still transfer your Apple Cash balance to your bank or use it to make purchases with Apple Pay. You can't send or receive money, or add money to your account.
If your account is restricted and there are no instructions provided, contact Apple Support.
Based on the information above, the best option would be to contact Apple Support. Clicking the 'contact Apple Support' link above will provide you with the best contact options available for this specific issue.
We hope that's able to help.
Take care!
Apple Pay Verification Failed
