Hello. My friend has Iphone 13 promax but suddenly his apple id server (card) became dissable and the server stopped working. In Iran we usualy must use apple ID cards. Now this phone can not connect to apple store and can not update and nothig. The support of card also is not available and domain also lost. Please kindly do your best to have urgent help.
[Edited by Moderator]
iPhone X, iOS 16
It is illegal to sell or give any Apple product to anyone with the intention of taking it to Iran.
It is not possible to legally create an Apple ID for use in Iran.
The Apple ID your friend was using was created in violation of Apple’s terms of service. If you are posting from Iran, you are using an ID that was created in violation of Apple’s terms of service.
No support is available for Apple products or services in Iran. Apple does not do business there.
It is illegal to sell or give any Apple product to anyone with the intention of taking it to Iran.
It is not possible to legally create an Apple ID for use in Iran.
The Apple ID your friend was using was created in violation of Apple’s terms of service. If you are posting from Iran, you are using an ID that was created in violation of Apple’s terms of service.
No support is available for Apple products or services in Iran. Apple does not do business there.
Hi Arash5562,
Thanks for contacting Apple Support Communities on behalf of your friend!
It sounds like their Apple ID is disabled, is that right? If so, they may need to reset their Apple ID password as outlined here: If your Apple ID is locked or disabled
"If your account has been disabled for security reasons
If you see one of the following messages, your Apple ID automatically locked to protect your security and you can't sign in to any Apple services:
You need to reset your password to regain access. Learn how to reset your password.
If your account has been disabled in the App Store and iTunes Store
If you see a message that says your account has been disabled in the App Store and iTunes Store, contact Apple Support for help. "
Due to the secure nature of the Apple ID, your friend may need to contact Apple directly if they need additional assistance. They can reach Apple here: Contact Apple Support
Take care!
iPhone 13 Pro Max Apple ID server (card) became disable and stopped
