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My macbook won't turn on, and the charger light is not even turning on even tho the charger is working on other devices.

My macbook won't turn on, and the charger's light is not turning on as well even tho the charger is working on other devices.


MacBook Pro 13″, macOS 10.15

Posted on Dec 20, 2022 12:36 AM

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Question marked as Top-ranking reply

Posted on Dec 20, 2022 12:37 AM

According to Apple:

If your Mac doesn't seem to turn on after you press the power button, follow these steps:


  1. Make sure that your Mac is connected to AC power. If it doesn't have a built-in display, make sure that your external display is connected to power, connected to your Mac, and turned on.
  2. Press and hold the power button on your Mac for at least 10 seconds, then release.
  3. Every Mac has a power button. On notebook computers that have Touch ID, press and hold Touch ID.
  4. If you see no change on your Mac, press and release the power button normally.
  5. If your Mac now turns on but stops at some other screen during startup, follow the steps for when your Mac doesn't start up all the way.


If your Mac still doesn't turn on, get live expert assistance by contacting Customer Support by phone or chat:


1 reply
Question marked as Top-ranking reply

Dec 20, 2022 12:37 AM in response to Walija1

According to Apple:

If your Mac doesn't seem to turn on after you press the power button, follow these steps:


  1. Make sure that your Mac is connected to AC power. If it doesn't have a built-in display, make sure that your external display is connected to power, connected to your Mac, and turned on.
  2. Press and hold the power button on your Mac for at least 10 seconds, then release.
  3. Every Mac has a power button. On notebook computers that have Touch ID, press and hold Touch ID.
  4. If you see no change on your Mac, press and release the power button normally.
  5. If your Mac now turns on but stops at some other screen during startup, follow the steps for when your Mac doesn't start up all the way.


If your Mac still doesn't turn on, get live expert assistance by contacting Customer Support by phone or chat:


My macbook won't turn on, and the charger light is not even turning on even tho the charger is working on other devices.

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