You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

There is a problem on the previous billing

I can't proceed on updating my apps because there is a problem on the previous billing. My card is already added on the payment method but it's still not working.

Posted on Dec 20, 2022 1:14 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 20, 2022 1:36 AM

See -> If a message says 'billing problem with previous purchase' or 'verification required'

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support

  • If these messages appear, you might be unable to make purchases, download free apps, or use subscriptions. To fix the issue, change your payment method. If you can't change your payment method, you can redeem a gift card and use the balance to pay for any unpaid orders.

  

Click here for more support and assistance.

 

5 replies
Question marked as Top-ranking reply

Dec 20, 2022 1:36 AM in response to clarisseibasco

See -> If a message says 'billing problem with previous purchase' or 'verification required'

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support

  • If these messages appear, you might be unable to make purchases, download free apps, or use subscriptions. To fix the issue, change your payment method. If you can't change your payment method, you can redeem a gift card and use the balance to pay for any unpaid orders.

  

Click here for more support and assistance.

 

There is a problem on the previous billing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.