Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

FileVault De-encryption Stuck(Paused)

Hello, So i was looking up ways to free up space on my mac and turning off filevault was suggested as one measure.. I did use the "turn off" button but while my mac wasn't plugged in, and it's been stuck de-encrypting ever since..


I've gone through help guides here and elsewhere of plugging in power, issue is my machine keeps restarting just once i plug in power and never allows sign in once plugged. I can only log back in successfully once i plug off power


I've run apple diagnostics, response was 3403D, checked over the net and they say it means the machine won't run the internet-based AHT or the command+D one is too old.


I've done the Utility Disk first aiding, still i am stuck on "restarting" once power gets plugged in.

What more effective solution can i get?

Posted on Dec 20, 2022 2:42 AM

Reply

Similar questions

7 replies

Dec 21, 2022 10:01 AM in response to silicon-V

Try booting into Safe Mode.


Is the Magsafe LED green or amber when you connect the charger?


Try a PRAM Reset (hold it for at least three chimes). I doubt this will do anything, but it never hurts to try it. You can also try an SMC Reset in case you have some sort of power related issue that is affecting Filevault from recognizing the connected charger.


You may have to resort to performing a clean install of macOS by first erasing the drive followed by installing macOS & restoring from a backup. Once Filevault is in the middle of encrypting or decrypting a drive, First Aid and data recovery apps will no longer work since the file system is in an in-between state with partial encryption.


FYI, Filevault does not affect the amount of free storage space on the drive.

Dec 20, 2022 10:42 AM in response to silicon-V

silicon-V wrote:

Hello, So i was looking up ways to free up space on my mac and turning off filevault was suggested as one measure.. I did use the "turn off" button but while my mac wasn't plugged in, and it's been stuck de-encrypting ever since..

I've gone through help guides here and elsewhere of plugging in power, issue is my machine keeps restarting just once i plug in power and never allows sign in once plugged. I can only log back in successfully once i plug off power

I've run apple diagnostics, response was 3403D, checked over the net and they say it means the machine won't run the internet-based AHT or the command+D one is too old.

I've done the Utility Disk first aiding, still i am stuck on "restarting" once power gets plugged in.
What more effective solution can i get?



What exact Mac is this...

Dec 21, 2022 10:16 AM in response to silicon-V

<< turning off Filevault >>


Changing the setting of encrypted/decrypted takes under a minute.


However, that simply sets in motion a process of reading in your entire drive in one state, and writing out in the other state. This process continues in the background for the rest of the afternoon up to several days, depending on you much data needs to be converted and how much awake-and-not-too-busy time is available.


Shutting down, starting up, sleeping. attempting to run in Recovery, are all distractions that will make the conversion take longer.


Your Mac is restricted from doing certain things, and you can not make a different choice until the conversions completes.

Dec 25, 2022 9:30 PM in response to HWTech

"You may have to resort to performing a clean install of macOS by first erasing the drive followed by installing macOS & restoring from a backup."


Please give exact steps to doing this. I am still stuck.

And yes, the lights amber "charging display" when i connect the charger.


Also tried the terminal "sudo fdesetup" method, was unable to disable completely, status stuck at 40% dencrypting.

FileVault De-encryption Stuck(Paused)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.