Internet problem

Question

Level 1

8 points

Internet problem

I have the new Apple TV 4K 2022 when I test the internet speed I can only get about 50 mb on Wi-Fi or using Ethernet on my my iPad and iPhone I can get 70 mb

Apple TV 4K, tvOS 16

Posted on Dec 20, 2022 7:38 AM

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Answer 1

Best reply

vazandrew

Level 8

40,402 points

Dec 20, 2022 1:00 PM in response to Wskidmore

In reality that speed is enough for the Apple TV to run without issue, but it is concerning to be receiving a lower than anticipated internet speed. Sometimes in running through things with an ISP you can uncover an issue, it never hurts to contact them. At the very least I would contact Apple though.

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Answer 2

vazandrew

Level 8

40,402 points

Dec 20, 2022 9:34 AM in response to Wskidmore

Was the 50mbps reading on just wifi or you got the same when connected with ethernet? Did you try a different cable? Also try rebooting Apple TV and make sure its up to date (16.2)

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