facing issue in inbuilt app

hello i am facing issue in inbuilt mail app i was using mail app scrolling downwards bt suddenly at one point it starts scrolling automatically towards upwards dnt know how nd wht solution i should do pls help me i frcefully restrted iphone nd reinstalld mail app bt the issue is sme

iPhone 13, iOS 16

Posted on Dec 20, 2022 9:27 AM

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Question marked as Top-ranking reply

Posted on Dec 21, 2022 3:21 PM

Hello anujbajaj061,


Since restarting and installing the Mail app did not resolve the issue, please make sure you are running iOS 16.2. Updating to the most recent iOS version can be helpful in overwriting any issues the current iOS may be experiencing. Just in case here are the steps to do so: Update your iPhone or iPad - Apple Support


If you have updated to iOS 16.2 and still see the issue with scrolling, reach out to Apple Support directly, as this may require closer guidance: Get Support


Cheers!

1 reply
Question marked as Top-ranking reply

Dec 21, 2022 3:21 PM in response to anujbajaj061

Hello anujbajaj061,


Since restarting and installing the Mail app did not resolve the issue, please make sure you are running iOS 16.2. Updating to the most recent iOS version can be helpful in overwriting any issues the current iOS may be experiencing. Just in case here are the steps to do so: Update your iPhone or iPad - Apple Support


If you have updated to iOS 16.2 and still see the issue with scrolling, reach out to Apple Support directly, as this may require closer guidance: Get Support


Cheers!

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facing issue in inbuilt app

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