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Sophia_rr Author

Level 1

4 points

Disabled from iTunes and Apple Store

when can I start updatin my apps and download again

Posted on Dec 20, 2022 11:13 AM

Top-ranking reply

Limnos

Level 10

418,615 points

Posted on Dec 20, 2022 11:15 AM

Hello Sophia,

If you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple. Apple provides this link for this specific issue --> Apple Support . Removing the lock is not something you can do yourself.

From the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Disabled from iTunes and Apple Store

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