Level 1

23 points

File "Can't be Found" prompts after Ventura 13.1

Since updating to Ventura 13.1, at random times, when I double-click on a file to open it, I get a prompt that the file can't be found. If I click OK then double-click the file again, it opens as it should. It happens randomly to files of all types. I have never created aliases to any of these files and they are stored locally on a desktop folder. This has never happened before 13.1. Any ideas?

iMac 2020 3.6 GHz 10-Core Intel Core i9

AMD Radeon Pro 5700 XT 16 Gb

iMac

Posted on Dec 20, 2022 11:15 AM

Top-ranking reply

Old Toad

Level 10

218,142 points

Posted on Dec 20, 2022 11:25 AM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.

NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts

• Deletes font caches, kernel cache, and other system cache files

NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.

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Similar questions

146 replies

Jan 29, 2023 12:14 PM in response to troyjack

Me too but then when I click again it opens the files. Very annoying

Jan 29, 2023 2:12 PM in response to bettyfrombeverley

Yup mine is the same, opens on the second try fine, indeed its very annoying

rodOSX

Level 1

4 points

Feb 2, 2023 8:13 AM in response to rodOSX

Oh, well. The error message is back for me... 😵‍💫

Feb 5, 2023 9:25 AM in response to troyjack

Same issue here. Happened as soon as I updated to Ventura on an M1 MBP. Very annoying. Hopefully Apple fixes this.

HVT23

Level 1

8 points

Feb 6, 2023 2:47 AM in response to troyjack

Same problem here.

Ventura 13.2

MacBook Pro

Apple M1 Pro

Feb 6, 2023 8:07 PM in response to troyjack

Same here.

MBA M1 on Ventura 13.2

M N B

Level 1

4 points

Feb 15, 2023 11:06 PM in response to FiNChCZ

I didn't have the problem until I upgraded to 13.2.1.

Now I frequently have the problem double clicking a file in finder on the internal SSD.

envoy510

Level 1

53 points

Feb 18, 2023 10:00 AM in response to rodOSX

For (1) I had two items and neither were old. Both current programs. Did (2). Problem remains.

rodOSX

Level 1

4 points

Feb 18, 2023 10:53 AM in response to envoy510

You are right. Came back for me too

Feb 19, 2023 9:39 AM in response to envoy510

nice I'm sure my problem survived a reboot or came back pretty soon after.

Feb 19, 2023 10:09 AM in response to envoy510

Absolutely, what I meant was I've even rebooted and it came back.

myon

Level 1

4 points

Feb 28, 2023 12:56 AM in response to troyjack

Same here. MacBook Pro M1 Max with MacOS 13.2.1

Very annoying but at least the files open on the second try.

Feb 28, 2023 1:26 AM in response to envoy510

On the Finder icon in the Dock. Thanks!

Mar 1, 2023 6:49 AM in response to troyjack

I have the same issue. It started after upgrading my M1 iMac to Venture. Sad times :-(

Mar 1, 2023 12:20 PM in response to richardesigner

I think its gone away for me, I wonder if its to do with the spotlight indexing and when that was finished it cleared up.

Anyone else had it just go away?

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File "Can't be Found" prompts after Ventura 13.1